StarChapter

5 Signs It’s Time To Move To Another Association Management System

Updated: Apr. 7, 2025 | Categories: Website, Outdated Processes

If your association management system (AMS) is causing more frustration than efficiency, it may be time for a change. Learn the five signs it could be time to upgrade your AMS.

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Defending Your Industry: How to Advocate in Challenging Times

Updated: Apr. 7, 2025 | Categories: Member Communications, Membership

Learn three ways to improve association chapter advocacy, to get more people involved and get the results your chapter and your industry need.

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What Not to Do During Your Next Summer Chapter Board Retreat

Updated: Apr. 7, 2025 | Categories: Goal Setting, Board Productivity

Learn five things to avoid at your next summer board retreat, to plan and execute a retreat that is valuable, actionable, and memorable.

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Is it Time to Hire a Chapter Administrator? 3 Signs Your Association Chapter Needs Some Paid Help

Updated: Mar. 11, 2025 | Categories: Board Productivity, Board Overload

When association chapter volunteers get overwhelmed, they get burned out. Work is left undone, and some stop showing up completely. Learn three signs your chapter could benefit from hiring a paid chapter administrator.

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5 Ways to Increase Chapter Virtual Event Attendance

Updated: Mar. 10, 2025 | Categories: Meetings/Events, Low Engagement

Learn five ways to increase attendance at your virtual chapter events, whether networking, educational, speakers or other programming.

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It’s Almost Spring! Time For An Association Chapter Refresh

Updated: Mar. 10, 2025 | Categories: Membership, Inconsistent Branding

Learn how updating three key association chapter areas this spring— branding, member value and revenue — can reenergize your membership and strengthen your chapter.

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Embracing AI in Association Chapters: Opportunities and Benefits

Updated: Feb. 3, 2025 | Categories: Membership, Meetings/Events

Learn why association chapters should consider using artificial intelligence. Understand how chapters, and their members can benefit from implementing AI for everything from data analysis to event management.

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Celebrating Your Association Chapter Anniversary

Updated: Feb. 3, 2025 | Categories: Member Communications, Meetings/Events

With all that chapters need to do to run effectively, anniversary celebrations tend to sneak up. Learn five tasks that can help you deliver outstanding, repeatable chapter anniversary experiences.

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The Five Love Languages: Showing Appreciation to Keep Association Chapter Volunteers Inspired

Updated: Feb. 3, 2025 | Categories: Volunteers, Volunteer Recruitment

Learn about the concepts discussed in Gary Chapman’s book, “The Five Love Languages. Understand how these topics can be applied to chapter volunteer engagement.

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You’re Faced with Closing Your Chapter: What Next?

Updated: Dec. 31, 2024 | Categories: Website, Inconsistent Branding, Lack of Insight into Chapter Performance

Learn the things to look for before you close your association chapter. And understand three things that could help you reinvigorate your organization instead of shutting its doors.

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When That Chapter Board Member Won’t Quit

Updated: Dec. 31, 2024 | Categories: Board Productivity, Chapter Leadership Turnover

Learn ways to terminate a trouble board member as well as ways to understand if there is something going on that is affecting their behavior.

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Making Political Discussions Palatable for Association Chapter Members

Updated: Dec. 31, 2024 | Categories: Responsive Communication, Forms

Learn three ways to make political discussions more comfortable in your association chapter, and make people feel your association chapter is looking out for them and can be a useful resource.

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Helping Members Find The “Best Fit” Chapter Volunteer Roles

Updated: Dec. 8, 2024 | Categories: Volunteers, Volunteer Recruitment

Learn six things that should be in your volunteer job postings that will help members find roles that they really enjoy and provide you with the support your chapter needs.

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Association Chapter Follow Up Calls that Work

Updated: Dec. 8, 2024 | Categories: Member Communications, Low Engagement

Learn the important things to include in post meeting phone calls with member guests, including what to ask, what to listen for and how to respond. Build rapport with member guests that could lead to increased chapter membership.

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Give Your Introverts Eight Ways to Thrive in Chapter Meetings

Updated: Dec. 8, 2024 | Categories: Meetings/Events, Low Engagement

Learn eight ways to help members and member guests be more comfortable attending your chapter meetings and events. Self-care and self-promotion don’t have to be uncomfortable for those attending your meetings.

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5 Places to Find Speakers for Your Association Chapter Event

Updated: Nov. 4, 2024 | Categories: Meetings/Events, Low Engagement

You know the kind of speaker you want for your chapter meeting, but do you know where to find them? Learn five sources for effective chapter speakers.

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Turn The Format of Your Chapter Lunch & Learns Upside Down

Updated: Nov. 4, 2024 | Categories: Meetings/Events, Low Engagement

As the time chapter members have, and take, for lunch continues to drop, so does attendance at traditional lunch and learns. Learn four ways to engage members virtually and give them what they need to recharge quickly.

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Is Your Chapter Website Playing Enough of a Role in Your Overall Awareness?

Updated: Nov. 4, 2024 | Categories: Member Communications, Website

A chapter’s online presence should include both a clear, easy-to-navigate website and a well-run social media program. Learn the difference and understand why both are important to your association chapter’s online profile.

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Ask meeting attendees the right questions to create the events they want to attend

Updated: Oct. 7, 2024 | Categories: Membership, Meetings/Events, Low Engagement

Learn how including expanded questions and answers in chapter registration and follow up surveys can help chapters hold better events.

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3 marketing trends to help improve your chapter membership

Updated: Oct. 7, 2024 | Categories: Membership, Inconsistent Branding

Learn three marketing trends from the 2024 MGI Membership Marketing Benchmarking Report that can help chapters expand chapter membership.

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Cybersecurity for Association Chapters: 5 Best Practices

Updated: Oct. 7, 2024 | Categories: Website, Membership Data Inconsistencies

Cyber security needs to be an association chapter priority. Learn five cybersecurity best practices that can keep your chapter data secure and your stakeholders trusting you with their information.

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Is it Time to Review your Chapter Bylaws?

Updated: Sep. 9, 2024 | Categories: Membership, Outdated Processes

Learn the importance of regularly reviewing and updating your association chapter’s bylaws and the three areas you should focus on updating first. And get clarity on the risk that comes with not updating them.

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Keep your Chapter on Track with a Communications Plan

Updated: Sep. 10, 2024 | Categories: Member Communications, Membership

Get the definition of a communications plan and understand how using one can help you better engage members and member guests.

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How to Highlight your Industry and Engage Younger Members: a conversation with Madie Kiser, president, CPCU Charlotte

Updated: Sep. 10, 2024 | Categories: Membership, Low Engagement

Hear from Madie Kiser, president of The Institutes CPCU Society, Charlotte chapter about using their annual CPCU Insurance Day “I Day” to broaden young peoples’ knowledge of their industry and better engage them. Learn five ways to promote your chapter’s

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Could a chapter association recognition day help with recruitment?

Updated: Jul. 25, 2024 | Categories: Low Engagement, Volunteer Recruitment

Learn how an association awareness day can give your chapter the visibility and relevance it needs to bring in younger members. Get ideas for holding an effective awareness event.

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Use Impact Communications to Better Engage Sponsors

Updated: Jul. 25, 2024 | Categories: Member Communications, Revenues

Regular sponsor communications are crucial to strong, ongoing sponsor relationships. Learn what impact communications are and how to make them useful and relevant for your sponsors.

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Back to the Board Basics, Getting Your Board Ready for Your Program Year

Updated: Jul. 25, 2024 | Categories: Goal Setting, Board Productivity

Learn three things your board can do to get them ready to serve your chapter and your members in the fall.

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Your parent chapter is changing the association name – now what?

Updated: Jul. 8, 2024 | Categories: Member Communications, Inconsistent Branding

Understand the reasons behind a national association’s name change and how it affects a local chapter. Learn the five things that should happen in your chapter when your parent organization changes its name.

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5 ways to connect more easily with potential chapter sponsors

Updated: Jul. 8, 2024 | Categories: Goal Setting, Revenues

Learn five ways to take the stress off looking for chapter sponsors and make the process of getting people to say yes to sponsoring your association chapter much easier.

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Microsites – right for your association chapter or do you need more?

Updated: Jul. 8, 2024 | Categories: Membership, Website

Is an association chapter microsite a sufficient online presence for your association chapter? Learn the difference between a microsite and a regular association chapter website and understand how each can help your chapter.

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Increase your chapter member engagement – have you tried a member loyalty program?

Updated: Jun. 3, 2024 | Categories: Goal Setting, Low Engagement

Learn how loyalty programs can work for association chapters. Get ideas for creating the right points-based loyalty program for your chapter.

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Get rid of that junk drawer – 5 steps to organizing your chapter management systems

Updated: Jun. 4, 2024 | Categories: Board Productivity, Too Many Systems to Manage

Learn the five steps for an association chapter software clean out and see how cleaning out your software “junk drawer” gives you space for exactly what you need to make your chapter more efficient.

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How to get board members to take ownership for the overall success of the chapter, instead of just their position

Updated: Jun. 3, 2024 | Categories: Goal Setting, Board Productivity

Learn how to eliminate the “I’m not the right person.” mentality many association chapter organizations are faced with.

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Replacing Association Chapter Board Members in the Middle of a Term

Updated: May. 3, 2024 | Categories: Lack of Resources, Chapter Leadership Turnover

Learn the three things that should be in a mid-term board member replacement plan: make sure the replacement is in your bylaws, know who you need, know where you’ll look for the new person.

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Starting an Association Chapter Over Again? Do these 5 things to get off on the right foot

Updated: May. 3, 2024 | Categories: Membership, Volunteer Recruitment

Learn the five things you need to do when starting or restarting an association chapter organization.

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How’s your association chapter’s diversity & inclusion programming?

Updated: May. 3, 2024 | Categories: Member Communications, Meetings/Events

To learn how to add the right DEI programming to association chapters, we spoke with Lisa Pecina, CLM, Diversity, Equity & Inclusion Officer, and Stephanie Henshaw, Kansas City Missouri chapter of the Association of Legal Administrators.

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Hold cross-industry meetings to expand your members’ perspective

Updated: Apr. 9, 2024 | Categories: Membership, Meetings/Events

Learn about cross-industry association chapter partnerships and how they can benefit members of all the organizations that are involved.

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How to Structure your Virtual Meetings to Engage

Updated: Apr. 9, 2024 | Categories: Meetings/Events, Low Engagement

Learn ways to structure your virtual meetings to give your introverted members what they need to make them feel included and engaged.

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Strategies to ensure you’re pricing your sponsorship packages appropriately

Updated: Apr. 9, 2024 | Categories: Revenues, Outdated Processes

Learn three ways to help ensure your annual sponsorship program delivers the impact you and those who purchase the sponsorships, expect.

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Take a Fresh Look at Your Association Chapter Member Dues

Updated: Mar. 4, 2024 | Categories: Membership, Revenues

Learn how to understand your dues and explore if you need to raise them. And if you do need to raise them, how to make it easier for your members.

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There’s Strength in Numbers — Try a Mentorship Cohort Program

Updated: Mar. 4, 2024 | Categories: Member Communications, Membership

Learn three ways mentorship cohort programs do a better job than traditional mentorship programs helping entry level and mid-career association chapter members connect with each other and advance their careers.

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Three Ways To Give Your Association Chapter Members The Local Content They Need

Updated: Mar. 4, 2024 | Categories: Low Engagement, Lack of Resources

Learn three ways to get started providing your association chapter members the local content they need through a members-only digital content hub.

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Association Chapter Membership Pricing– Looking to 2024

Updated: Feb. 5, 2024 | Categories: Membership, Revenues

Many association chapters have held prices steady for several years. However, keeping prices steady doesn’t mean costs haven’t gone up. Learn three ways to make association chapter price increases easier on everyone.

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StarChapter Preferred Vendor Named to Top 15 U.S. Association Management Companies, a Q&A with Paragon Events

Updated: Feb. 5, 2024 | Categories: StarChapter Successes, Announcements

Paragon Events, a full-service association management company and a member of the StarChapter Preferred Vendor Program (PVP), has been named to Hubilo’s list of top 15 U.S. association management companies (AMC), of AMCs with demonstrated expertise in vir

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Holding Neuro-inclusive Events That Deliver For All Association Chapter Members

Updated: Feb. 5, 2024 | Categories: Member Communications, Meetings/Events

Learn three ways to better connect with your association chapter neurodivergent members and member guests and make your association chapter events more neuro-inclusive. And learn how to make events better for all attendees.

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2024 Association Chapter Event Ticket Pricing Actions to Take Now

Updated: Jan. 9, 2024 | Categories: Meetings/Events, Revenues

Learn five 2024 association chapter event pricing trends that will help you set the right price for your events and attract the numbers of people you were counting on.

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2024 Association Chapter Web Design Trends

Updated: Jan. 8, 2024 | Categories: Website, Inconsistent Branding

Learn five association chapter web design trends that will continue strong into 2024, including visual elements making a comeback and the use of text instead of, or in addition to, graphics.

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2024 association chapter membership Tendencies – a continued focus on virtual programming

Updated: Jan. 9, 2024 | Categories: Member Communications, Membership

Learn about three membership trends to focus on in 2024, where expanding your virtual offerings could keep you aligned with the needs of your members.

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Retaining local chapter value after a merger

Updated: Dec. 4, 2023 | Categories: Board Overload, Lack of Insight into Chapter Performance

Retaining the unique selling points of each local chapter is key to a merged chapter’s success. Learn ways the board of a merged association chapter can be sure they know the unique selling points of their individual chapters.

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Association Volunteer Sweat Equity – Making Every Drop Count

Updated: Dec. 4, 2023 | Categories: Volunteers, Volunteer Recruitment

Learn how sweat equity can be applied to association chapter organizations. Find the ways association chapters can keep that sweat equity producing the outcomes your chapter needs.

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Chapter Insights

Bringing you membership engagement best practices, membership marketing ideas, and insight into running an association chapter so you can increase member participation. See how association chapters in numerous industries provide great experiences and value to their association members.

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