Common Chapter Challenges: an Interview with Katie Ketter, StarChapter Sales Team Lead
Updated: Aug. 4, 2025 | Categories: Decreasing Membership, Volunteer Recruitment
An interview with Katie Ketter, StarChapter Sales Team Lead discusses challenges common to association chapter organizations. Learn solutions to common issues, like increasing volunteering and improving the name badge process.
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Heading Into Summer? Time For A Chapter Membership ROI Checkup
Updated: Jul. 7, 2025 | Categories: Board Productivity, Decreasing Membership, Outdated Processes
Get the definition of an association chapter return on investment, or ROI exercise. Understand how using a chapter ROI exercise can show how much your members value your services.
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The hidden costs of ignoring your association chapter’s online presence
Updated: Oct. 9, 2023 | Categories: Website, Low Engagement, Decreasing Membership
Stale websites, inaccessible PDFs and old social media can cause your audiences to think your chapter can’t give them what they need. These perceptions can translate to less traffic, limited reach and decreased engagement and membership.
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How to engage young professionals in networking to give them the key to the hidden job market
Updated: Jun. 5, 2023 | Categories: Meetings/Events, Low Engagement, Decreasing Membership
Chapter networking can help young professional association chapter members find jobs and members fill open positions. Learn why you need to make time for association chapter networking and five things young professionals should know about networking.
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Attracting younger members is key to your association chapter’s membership growth strategy
Updated: May. 2, 2023 | Categories: Decreasing Membership
Learn three ways to better attract young professionals and bring them into your association chapter.
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Association chapter mergers – 5 steps to a successful new chapter
Updated: Mar. 5, 2023 | Categories: Decreasing Membership
Once chapters decide to merge, there are several things that they will want to do to ensure the new chapter is successful. Learn the top five association chapter merger activities.
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Engaging high school and college students– an association chapter story with staying power
Updated: Sep. 12, 2022 | Categories: Decreasing Membership
Give high school and college students in your area the resources and reasons they need to connect with your chapter before they realize they need you.
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Millennials Forcing Change in the Chapter Ecosystem
Updated: Aug. 5, 2022 | Categories: Decreasing Membership
Millennial chapter members could be forcing change and uprooting all the things you’ve used historically to engage members -- the traditional networking and continuing education, the outdated website, and more.
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Diversify chapter association membership to give members what they’re missing
Updated: Jun. 6, 2022 | Categories: Decreasing Membership
Expanding association chapter membership can help your chapter and your members. If you do it right. This conversation with Bernard Nunies of SHRM Hawaii will give you some new ideas for your own chapter.
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Does your association chapter have a retention challenge? Or is it a member value problem?
Updated: May. 2, 2022 | Categories: Decreasing Membership
There could be a gap between the member value you think you’re delivering and what is actually important to your members. Here are some ways to figure that out.
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3 Reasons to Replace Your Association Chapter Listserv with an Online Forum
Updated: Apr. 4, 2022 | Categories: Decreasing Membership
The top three reasons a listserv is no longer the best communication option for your association chapter, and why you should replace your listservs with an online forum.
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Preventing the Great Resignation in Your Association Chapter
Updated: Jan. 7, 2022 | Categories: Decreasing Membership
Are you giving association chapter members what they need to get them to remain members? Here are some ways to help your association chapter avoid the “great resignation.”
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Gain New Association Chapter Members with Incentives
Updated: Jan. 11, 2022 | Categories: Decreasing Membership
There are things you can do at the local chapter level to incentivize membership in your association chapter. Here are some incentive ideas to add to your association chapter member engagement strategy.
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If You Are Not Engaging Prospective Members, What’s Your Growth Plan?
Updated: Jun. 4, 2026 | Categories: Decreasing Membership
To increase membership, association chapters must pay attention to, and engage with, those who aren’t current members, and make them part of their association chapter membership strategy.
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These Days, Running an Association Chapter Requires Coping Skills
Updated: Nov. 8, 2021 | Categories: Decreasing Membership
Running an association chapter during a pandemic is hard. Here are tools to add to your association chapter offerings that allow them — and you — to cope better with what’s going on in the world today.
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Should You Waive Your Association Chapter’s 2021-2022 Membership Dues?
Updated: Oct. 11, 2021 | Categories: Decreasing Membership
If your membership stuck with you while you canceled everything or continued to do what you’d been doing pre-pandemic, consider waiving 2021-2022 membership dues for existing members, to say thank you and give them a reason to stick around.
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Re-evaluate your Retention Strategy and Give Members Reasons to Stay During Uncertain Times
Updated: Mar. 28, 2024 | Categories: Decreasing Membership
Once you understand who is leaving your association chapter and why, you can adjust your offerings to keep other members from leaving. Here are three ways to improve your association chapter’s retention rate during times of uncertainty.
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Connecting Virtually with College Students to Improve Association Chapter Engagement
Updated: Aug. 10, 2021 | Categories: Membership, Decreasing Membership
Here are three ways to connect college students to your association chapter to positively impact the students and your membership. Include student specific benefits as part of their membership to improve the chances these students will join your chapter.
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Renewal Incentives are Critical to Association Chapter Success Post 2020
Updated: Apr. 5, 2021 | Categories: Decreasing Membership
Providing an incentive to existing members when they renew their membership might be what your chapter needs. A membership renewal incentive program can help boost renewals while showing that you value your members.
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Boost Membership with a Member-Get-a-Member Association Chapter Referral Program
Updated: Feb. 5, 2021 | Categories: Decreasing Membership
What’s better motivation than a friendly contest between association chapter members, especially if there’s a reward? Follow these steps to expand chapter membership with a member-get-a-member contest.
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Are You Engaging with Members or Putting Everything on Hold?
Updated: Sep. 22, 2020 | Categories: Membership, Decreasing Membership
Members need your chapter more than ever. Here a few easy things chapters can include to keep members involved and provide some of what they need to stay sane.
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Does Your Board Have a Member Retention Strategy?
Updated: Sep. 22, 2020 | Categories: Membership, Decreasing Membership
Members leave for multiple reasons, many of which the board can have some control over. Implement a strategy for keeping your members active and engaged.
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Why Do Your Members Join? It’s Not for the Reasons You May Think
Updated: Sep. 22, 2020 | Categories: Membership, Decreasing Membership
You may think people join because of the value they get from being a member. Or maybe it’s for the benefits you provide? Or is it because of the reputation of your chapter or the national association? Think again.
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Chapter Insights
Bringing you membership engagement best practices, membership marketing ideas, and insight into running an association chapter so you can increase member participation. See how association chapters in numerous industries provide great experiences and value to their association members.
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