We have developed StarPay to give you the software you have come to depend on integrated with the payment processing you need. We believe software and payments are better together. That's why we've launched StarPay to give you the options you have been looking for: integrated functionality, simplified payments reconciliation, single source support, and more.
Software + Payments Belong Together
By combining software and payments, we're able to provide a better experience for your association members with streamlined purchasing processes and for the board with improved payment management.
Simplified Payments Reconciliation
All of your reports are at your fingertips within StarChapter. Access everything you need right within your StarChapter Admin Area, no need to go to a payment service/gateway portal or your merchant account statements to cross-reference with StarChapter.
Pricing You Can Understand
Find the option that matches your chapter's needs with your membership size and frequency of transactions in mind. See our pricing below.
Single Source Support
No more guesswork on who to call or what to do next. Now you have software and payment support—in one place.
Learn More About StarPay
Get everything in one plan!
- Seamlessly accept credit card payments online
- Integrated functionality, simplified payments reconciliation, single source support, and more
- Recommended for organizations of all sizes
- Included Cyber Liability Insurance coverage of up to $100k for peace of mind
Start today with a simple application within the StarChapter Admin Area. Please see our knowledgebase for more information.
3.25% + 40¢
Transaction Rate + Fee
$19.95
Monthly Fee
Apply today!
Head to your StarChapter Admin Area to apply!
If your chapter is located in Canada please reference the alternate compatible payment provider.
*$25/chargeback fees are applied in the event that a customer disputes an item on their account statement or transactions report.
-
Very easy to apply for and implement!"
Kristen Reeves, GBTA New England
-
It was a quick and easy process. Thank you for making it accessible to all!”
Wendy Brown-Haddock, NACE Capital Area of Wisconsin
-
It was a smooth transition from our previous pay portal. I tested it out and it was great!”
Melissa Woodruff, SGMP National Capital
-
We have started using StarChapter as our payment method for our member engagement events. Talk about easy! I am thrilled that a task such as issuing a refund isn't a multi-step, multi-platform process. All of the processing, reconciling and reporting is housed in one platform, with one log-in for all things PMI chapter management.”
Kimberly London Plant, MBA, PMP, PMIBR
-
Financial Executives and Affiliates of Tucson signed up for StarPay in October of 2020, shortly after it was first introduced. The integration was seamless and fees are much lower than other payment processing services we previously used. It’s been a great service for our small non-profit association.”
Pearl Ford-Fyffe, Financial Executives and Affiliates of Tucson
What is the application process like?
It is a simple application within the StarChapter Admin Area. Please see our knowledgebase for more information.
What reporting is available?
There are comprehensive funding reports: summary and by transaction to help streamline your reconciliation process. In other words, clear reporting to tie the payment transactions processed through StarChapter with deposits made to your organization’s bank account.
What does it look like?
The checkout process looks the same as it does now with your current payment gateway. The StarPay merchant portal is similar to other payment gateways, where you can view reports, locate individual transactions, issue refunds, and more. The biggest difference that you can access the portal right from the StarChapter Admin Area.
Does this replace the payment gateway and merchant account I have now?
Yes.
Is there any discounted pricing available for non-profit organizations?
The pricing options are designed to fit the needs for non-profit organizations because that is most of our customer base. We think you'll find the pricing to be very competitive and easy to understand.
Will there be any interruption to my current payment processing?
No, there will not. You will continue to use your current payment gateway and merchant account until you choose to switch. This is not disrupted during the application and onboarding process. After your StarPay account is approved, we will send you a notification. At that point, you can switch from your previous payment gateway to StarPay in the admin area. The switch happens instantly. We do recommend running a small transaction right after switching to ensure that the payment comes through as expected.
Is there a limit on the number of transactions?
No, there is not.
How does funding work with StarPay?
2-3 days, plus 1 day if there is a banking holiday.
What’s the contract/agreement?
As part of the application process, you will be presented with the StarPay Sub-Merchant Payment Processing Agreement to review.
What cards can we process with StarPay?
Visa, American Express, Mastercard, Discover, Diner’s International, JCB, and UnionPay.
